Terms & Conditions – MortgageKenya.com

Effective Date: March 11,2024
Last Updated: March 15, 2025

Welcome to MortgageKenya.com, a product of Real Estate Network Kenya (“we,” “us,” “our”). By using this website, you agree to comply with these Terms & Conditions (“Terms”). Please read them carefully before submitting your mortgage inquiry.

1. Acceptance of Terms

By accessing or using MortgageKenya.com, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

2. Nature of Our Services

MortgageKenya.com is a platform that allows users to submit mortgage loan inquiries, which are then forwarded to participating banks and financial institutions.

• We do not provide mortgage loans or financial advice.
• We do not guarantee loan approval or specific mortgage terms.
• The decision to offer a loan, as well as the terms and conditions of any loan, is at the sole discretion of the participating banks.

3. User Responsibilities

By submitting your information on MortgageKenya.com, you agree that:

✅ You are at least 18 years old and legally capable of entering into financial agreements.
✅ The phone number and email address you provide are accurate and belong to you.
✅ You are submitting your information voluntarily and consent to being contacted by banks.
✅ You will not use the website for fraudulent, misleading, or unlawful purposes.

4. Use of Personal Information

By submitting an inquiry, you consent to:

• The collection of your phone number, email, and loan type selection.
• Sharing this information with participating banks for the purpose of responding to your mortgage inquiry.
• Allowing participating banks to contact you via phone, email, or SMS regarding your inquiry.

For details on how we handle your data, please refer to our Privacy Policy [Insert Link].

5. Limitation of Liability

While we strive to ensure a smooth process, MortgageKenya.com is not responsible for:

❌ The outcome of any mortgage application.
❌ Any financial losses resulting from interactions with banks.
❌ Any errors, delays, or technical failures on our platform.
❌ The actions, policies, or decisions of participating banks.

Users should conduct their own due diligence before accepting any mortgage offer.

6. No Endorsement or Financial Advice

• We do not endorse any specific bank or lender.
• Information provided on this website does not constitute financial advice.
• Users should consult professional financial advisors before making mortgage decisions.

7. Modification of Terms

We may update these Terms & Conditions from time to time. Any changes will be posted here, and continued use of the website after updates means you accept the revised Terms.

8. Termination of Service

We reserve the right to:

• Refuse access to our platform to any user at our discretion.
• Remove fraudulent, misleading, or inappropriate submissions.
• Suspend or terminate services without prior notice if misuse is detected.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Kenya. Any disputes shall be resolved in Kenyan courts.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: [email protected]